FAQs

You will find the answers to our most commonly asked questions below. If you have a question that you don't find the answer to here, feel free to contact us via chat or email.

What is IPTV?

IPTV stands for Internet Protocol Television and is the latest and greatest way to view live television. IPTV means Internet Protocol Television, the delivery of television content over the web instead of via satellite or cable.

Do you Provide m3u links? For IPTV Smarters or Tivimate?

Yes , All major streaming apps and devices are supported.

How do I find specific content?

You can use the category search to narrow your search or you can search all items in either the Live, Movie or Series sections.

What countries are served?

USA, Canada, Africa, United Kingdom, Australia, China, Indonesia, Italy, UAE, Sweden and many more! If you have a specific country in mind and it's not listed - ask us on chat.

What's your refund policy?

We have a 30 days money back guarantee, if we cannot resolve any issue that you are facing. Contact us via live chat.

Is there freezing or buffering?

We are a team of Streaming Engineers and Server Management Technicians. Our service is buffer free.

In case you are facing freezing or buffering issues you can open support ticket or easily use the live chat. With all iptv services you will see some buffering on live stations, but if you experience a lot on any one channel please submit a service ticket and we will look into it.

What payment methods are accepted?

Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Diners, CUP, JCB and Maestro. As well as Paypal.